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Using DealerCenter CRM: Part 1 - Basics and Understanding Statuses

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Topic Timeline

00:15 CRM Definition

00:45 Explanation of Prospect Statuses

00:57 New, Contact Attempt, Contacted

01:51 Appointment Scheduled

02:08 Missed Appt. Follow-ups

02:25 Sold, Lost & Dealer Follow-ups

02:54 Status Jump

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