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DealerCenter CRM: A Comprehensive Walkthrough

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IN THIS VIDEO:

    • Search for customer / Add new prospect
    • Exploring the Customer Detail Page
    • Working a lead
    • Texting a Credit App and using SMS
    • Dispositioning a lead and understanding statuses
    • Creating follow-ups
    • Click-to-Call
    • Creating appointments
    • Sending email
    • Using Check-in
    • Marking a customer as Lost

DealerCenter CRM

GPT DealerCenter's CRM system is an innovative solution designed to transform the way auto dealerships manage their customer relationships. This powerful tool streamlines the entire sales process from lead acquisition to post-sale follow-up, ensuring that every customer interaction is captured, no opportunity is missed, and dealership operations are more efficient. With DealerCenter CRM, you gain a strategic partner in building stronger, longer-lasting customer relationships, which is vital in today's competitive auto sales environment. Key Features and Benefits of DealerCenter CRM:

  • Centralized Customer Data: Have all customer interactions, from phone calls to emails, logged in one place for easy access and management.
  • Lead Management: Track the progress of leads through the sales funnel with intuitive status updates and detailed customer profiles.
  • Automated Workflows: Set up custom campaigns and follow-up reminders that allow your team to work more efficiently and effectively.
  • Communication Tools: Utilize integrated SMS and email platforms for seamless communication with customers, including customizable templates.
  • Actionable Insights: Harness the power of sales data with customized dashboards that provide real-time insights into your sales performance.
  • Mobile Accessibility: Manage leads, schedule appointments, and stay connected with your team and customers through the DealerCenter mobile app.
  • Appointment Scheduler: Ensure customers are always engaged with automated appointment confirmations and reminders.
  • Customizable Check-In Procedures: Offer a consistent and professional customer service experience with customizable check-in protocols.

And much more! DealerCenter CRM not only helps you keep track of customer interactions but also enables your sales team to maximize their potential.

 


Additional Resources

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