Payment Processing in DealerCenter: Setting up and using NowPay

IN THIS ARTICLE

• Introduction to NowPay
• NowPay Payment Options
• Registering a POS Device
• Processing Payments
• Managing Saved Accounts
• Setting Up Auto-Pay
• Handling Customer Deposits
• Processing Deal Down Payments

Introduction to NowPay

NowPay is a comprehensive payment solution integrated into DealerCenter, providing flexible and convenient options for managing customer payments. Whether you’re processing in-person card payments, remote transactions, or ACH payments, NowPay streamlines the payment process and enhances the customer experience with its versatile capabilities.

NowPay Payment Options

DealerCenter offers four NowPay payment options for flexibility and convenience:

• NowPay Debit/Credit Card: Process payments with a physical card using a POS terminal.
• NowPay Hosted Checkout: Enter card details manually for remote payments.
• NowPay Check: Process ACH payments by entering the customer's bank account details.
• NowPay Saved Account: Use previously saved payment methods for quick transactions.

Registering a POS Device

To register a POS device, follow these steps:

1. Go to Settings.
2. Under General, choose the Payment Settings tab.
3. Navigate to the NowPay Device Registration section.
4. Enter the Device Name and the Serial Number/Registration Code displayed on your POS device screen.
5. Once you’ve filled in the details, click Register.

Processing Payments

To process a payment, follow these steps:

1. Open the customer’s Buy Here Pay Here account.
2. Click Take Payment to open the BHPH Payment window.
   
   
   
   
3. On the BHPH Payment window, enter all the necessary payment details, such as the amount, dates, and reference information.
4. From the Payment Method menu, choose one of the following options:
   • NowPay Debit or Credit Card: Use a registered device to swipe, insert, or tap the card.
   • NowPay Hosted Checkout: Manually enter the card details for remote payments.
   • NowPay Check: Enter the customer’s bank routing and account numbers for ACH payments.
   • NowPay Saved Account: Use a previously saved payment method for quick processing.
     
     
     
     
5. Follow the on-screen prompts to complete the transaction.

Managing Saved Accounts

To manage saved accounts for payments, follow these steps:

1. In the customer’s Buy Here Pay Here account, go to the Additional Actions menu.
   
   
   
   
2. Select Manage Saved Accounts to view a list of previously saved payment methods.
   
   
   
   
3. From this screen, you can add a new account by clicking Add Check, Add Debit or Credit Card, or Hosted Checkout.
4. To remove a saved account, click the delete icon next to the account.

To take a payment using a saved account:

1. Click Take Payment in the customer’s account.
2. From the Payment Method menu, select NowPay Saved Account.
3. Choose the desired saved account from the list.
4. Follow the on-screen prompts to complete the transaction.

Setting Up Auto-Pay

To set up auto-pay for recurring payments:

1. In the customer’s account, select Schedule Payments from the Additional Actions.
2. Choose a payment method and set the collection details, including:
   • Amount: Regular, Total Due, or Fixed.
   • Collection Schedule: Start/End dates and payment frequency.
3. Click Save to finalize the setup.

Handling Customer Deposits

To handle customer deposits:

1. From the Customer page, click Take Deposit.
   
   
   
   
2. Enter the payment amount and any applicable processing fee.
3. Select a payment method (e.g., NowPay Debit or Credit Card, Hosted Checkout, or Check).
   
   
   
   
4. Follow the prompts to complete the transaction and save the payment method if desired.

Processing Deal Down Payments

To process deal down payments:

1. Open the specific deal and go to the Payments section.
2. Enter the payment amount.
3. Select a payment method (e.g., NowPay Debit or Credit Card, Hosted Checkout, or Check).
4. If scheduling deferred payments, select Schedule Payments and enter the required details.