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Setting Up Multi-Factor Authentication (MFA)

We're here to help! For additional support on this topic or for more information on how to get started reach out to our Support Team at support@dealercenter.com or call us at 888-669-2669.


  1. What is MFA?
  2. Setting up MFA


What is Multifactor Authentication (MFA)?

Multifactor authentication (MFA) is a security technology that requires multiple methods of authentication from independent categories of credentials to verify a user's identity for a login.

Typically, this simply means a website or app will ask you to provide an email and/or mobile phone so they can text you a security code to login (in addition to your normal username and password). To help better safeguard the sensitive information of your customers and your business DealerCenter is now requiring all account users to setup or verify multifactor authentication and password recovery settings. 


This is a common practice you're likely already familiar with. For example, to login to your bank account you have to provide your username and password - and you're also sent a text or emailed a verification code to provide to login.


Setting up MFA

We make setup easy! All you have to do is follow the steps the next time you login to DealerCenter on your computer or through the mobile app.

You'll be asked to verify and/or provide a mobile number and email. You'll see something that looks like this:


You may be asked to provide information:


Once information is provided you will be sent a security code (for example, to your mobile phone) to verify the information. 


If you are logging in using DealerCenter app you'll see something like this after providing or verifying your mobile number:


Again, just follow the simple onscreen steps on the DealerCenter app or website to complete the process.


As always, please contact our support team if you need any additional help logging in or verifying your security settings.