1. DealerCenter Support
  2. Help Topics

Help Topics

Inventory Management & Merchandising

Adding a Vehicle: Booking & Basics
Adding a Vehicle: Pricing, Costs & General Info
Viewing and Editing a Vehicle
Auction Run List
Deleting a Vehicle from Inventory
Running a Vehicle History Report: Autocheck & Carfax

Digital Marketing & Custom Websites

Using the Craigslist Scheduler
Setting up Online Ad Posting to Advertising Sites
Setting up Craigslist Ad Posting
Setting up Facebook Ad Posting
Posting a Vehicle Online using Online Ad Posting
Using Photo Overlay Templates

Customer Relationship Management

CRM: Working a Prospect
Adding a New Prospect/Customer
Running Credit & Printing a Credit Application
Printing an Adverse Action Notice
Setting up Direct Lead Import
Setting up Customer Marketing Campaigns

Lender & Deal Management

Using the Desking Screen
Doing a Finance Deal (New Deal Screen)
Working a Deal 1: Submitting Deals to Lenders
Working a Deal 2: Viewing Submission Status & Finalizing Deal
Working a Westlake Financial Services Deal
Working a Cash Deal

Buy Here Pay Here

Selling off your BHPH loans with Agora
Taking a Payment
Issuing a Credit & Applying a Fee
Modifying a Loan
Adding a Side Note
Changing a Due Date

Mobile App

What are the DealerCenter Mobile App features?
Mobile App Overview
Using VIN Scanner to Add a Vehicle
Scanning a Driver's License to Add a Prospect/Customer
Instantly add a customer to DealerCenter using License Scan!
See our mobile app in action at an ADESA Auction!

Admin & Settings

Advanced Notification
Reviewing Dealer Options: Dealer Profile & Customer
Reviewing Dealer Options: Deal Settings
Reviewing Dealer Options: BHPH Settings
Reviewing Dealer Options: Inventory Settings
Adding and Managing Users

QuickBooks

DealerCenter QuickBooks Integration Overview

Reporting & Dashboard

Creating Custom Dashboards & Widgets
Using Your Custom Dashboard

Common Questions

How do I add a customer?
How do I add a vehicle into my inventory?
How do I delete a vehicle from my inventory?
How do I work a finance deal?
How do I work a cash deal?
How (and when) do I unwind a deal?

Contact Information

Contact Sales or Support

Getting Started

Download our Digital Brochure
Check out DealerCenter!
Add your additional user logins
Checkout the mobile app
Get familiar with the homepage and search
Add a vehicle into DealerCenter’s Inventory