Help Topics

Inventory Management & Merchandising

• Manheim Market Report (MMR)
• Adding a Vehicle: Booking & Basics
• Adding a Vehicle: Pricing, Costs & General Info
• Viewing and Editing a Vehicle
• Deleting a Vehicle from Inventory
• Running a Vehicle History Report: Autocheck & Carfax

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Digital Marketing & Custom Websites

• Using the Craigslist Scheduler
• Setting up Online Ad Posting to Advertising Sites
• Setting up Craigslist Ad Posting
• Setting up Facebook Ad Posting
• Posting a Vehicle Online using Online Ad Posting
• Using Photo Overlay Templates

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Customer Relationship Management

• Adding a New Prospect/Customer
• Running Credit & Printing a Credit Application
• Printing an Adverse Action Notice
• Setting up Direct Lead Import
• Setting up Customer Marketing Campaigns
• Using Compliance Tools

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Lender & Deal Management

• Electronic Lien & Title (ELT) & Temp Tag Services
• Getting Started with DealerTrack in DealerCenter
• Getting Started with RouteOne Integration
• Working a Westlake Financial Services Deal
• Working a Cash Deal
• Working a Deal 1: Submitting Deals to Lenders

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Buy Here Pay Here

• Selling off your BHPH loans with Agora
• What are the Buy Here Pay Here features?
• Taking a Payment
• Issuing a Credit & Applying a Fee
• Modifying a Loan
• Adding a Side Note

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Mobile App

• What are the DealerCenter Mobile App features?
• Mobile App Overview
• Using VIN Scanner to Add a Vehicle
• Scanning a Driver's License to Add a Prospect/Customer
• Instantly add a customer to DealerCenter using License Scan!
• See our mobile app in action at an ADESA Auction!

Admin & Settings

• Advanced Notification
• Reviewing Dealer Options: Dealer Profile & Customer
• Reviewing Dealer Options: Deal Settings
• Reviewing Dealer Options: BHPH Settings
• Reviewing Dealer Options: Inventory Settings
• Adding and Managing Users

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QuickBooks

• DealerCenter QuickBooks Integration Overview

Reporting & Dashboard

• Creating Custom Dashboards & Widgets
• Using Your Custom Dashboard

Common Questions

• How do I add a customer?
• How do I add a vehicle into my inventory?
• How do I delete a vehicle from my inventory?
• How do I work a finance deal?
• How do I work a cash deal?
• How (and when) do I unwind a deal?

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Contact Information

• Contact Sales or Support

Getting Started

• Download our Digital Brochure
• Check out DealerCenter!
• Add your additional user logins
• Checkout the mobile app
• Get familiar with the homepage and search
• Add a vehicle into DealerCenter’s Inventory

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