How can we help you?

How to Access All Support Videos and Articles

How to Navigate Inventory Features: Full Tutorial

How to Appraise a Vehicle

How to Use the DealerCenter Inventory Appraisal Chrome Extension

Understanding the Vehicle Details Page

How to Run and Read AutoCheck Reports

How to Use the Facebook Marketplace Auto-Uploader

Google Inventory Listing

AutoSweet Setup for Facebook Ads

Working with CarGurus Prequal Leads

Posting a Vehicle Online using Online Ad Posting

Facebook Integration Overview & Setup

How to Use DealerCenter CRM: Full Tutorial

How to Add and Find Lead Prospects in DealerCenter

How to Work a Prospect in DealerCenter CRM

How to Use Click-to-Call

How to Send Emails and Texts in DealerCenter CRM

How to Use CRM Sales, Customer Check-in & Lead Management Dashboards

Webinar: Mastering Deals

How to Complete a Westlake Financial Deal

How to Add VSC, GAP, and Other Add-On Products to a Deal

Printing Paperwork (Contracting a Deal)

Doing Deals with Business Contracts

Working Deals and eContracting with Preferred Lenders

How to Use Buy Here Pay Here: Full Tutorial

How to Process Payments in Buy Here Pay Here

How to Manage Repos and Charge-Offs

How to Add a Credit/Fee & Apply to Payments in BHPH

How to Modify or Recontract a BHPH Loan

How to Add and Manage Side Notes in Buy Here Pay Here

Enhanced Security Update for DealerCenter Mobile App

Mobile App: 60 Second Walkthrough

Mobile App: Inventory

Mobile App Vin Scanner

Mobile App In Action: At The Auction

Scanning a Driver's License to Add a Prospect/Customer

How to Use DC Servicing Module: Full Walkthrough & Training

DC Servicing: Setting Up and Configuring Settings

DC Servicing: Technician User Training

How to Add and Manage Users

How to Access Special Offers in DealerCenter

Cómo ver videos de soporte de DealerCenter en español

How to Manage Your DealerCenter Account Billing

Understanding SMS Messaging Limits

How to Add a DC Subscription Product to Your Account

QuickBooks: Push Bills to Print Checks Queue from DealerCenter

Separate GL for Payment Methods in Sales, BHPH, and RFC

QuickBooks Bills

QuickBooks Integration Overview

Scheduling Reports

Creating Custom Dashboards & Widgets

Using Your Custom Dashboard

2-Minute University: 6 Ways to Check Your Incoming Leads

2-Minute University: How DealerCenter Billing Works

2-Minute University: How to Contract Deal / Print Deal Paperwork

1 Minute University: Add a vehicle with Scanner

1 Minute University: Setup to Advertise Cars on Your Listing Sites

1 Minute University: Select Vehicles to Manually Post

Contact Sales or Support

Explore the DealerCenter Solution: A Complete Overview for Your Dealership

How to Add Your Additional User Logins

Release Notes - March 2025

Release Notes - September 2024

Release Notes - July 2024

Release Notes - June 2024

Release Notes - April 2024

Release Notes - March 2024