How to Manage Your DealerCenter Account Billing

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Accessing the Billing Dashboard

To view your account billing details:

1. Go to My Account from the left-hand menu.
2. Select Pay My Bill.

The My Account page includes options to view invoices, manage payment methods, enable AutoPay, and more.

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Manage Payment Account

You can add a new credit card or checking account (ACH), or update billing address details.

You cannot remove an existing credit card or bank account, but you can add new ones.

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Make a Payment

To pay your total or past due balance:

1. Select Make Payment.
2. Choose a saved payment account or add a new one.
3. Follow the prompts to complete the transaction.

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Additional Billing Options

Other billing features available in the Billing Portal include:

1. Enable AutoPay by setting a default payment method.
2. Go Paperless to receive invoices digitally.
3. Download PDF versions of recent invoices, or click the arrow icon to view them on screen.
4. View Payment Activity to see your billing and payment history.

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Understanding Billing in Arrears

DealerCenter uses a billing method called billing in arrears. This means each invoice reflects charges for services used during the previous calendar month.

Invoices are typically issued around the 12th of each month. For example, if an invoice is generated on May 13, it will show charges for April services. This is indicated in the invoice’s billing period.

If the invoice is your first or final bill, it may be prorated to account for only part of a month, depending on the start or end of service.

The due date listed on the invoice is calculated based on the issue date and may vary by account.