How to Process Payments in Buy Here Pay Here

IN THIS ARTICLE

• Processing Payments
• Credit or Fee Adjustments
• Promise to Pay
• Managing Saved Accounts
• Setting Up Auto-Pay
• Payment History

Processing Payments

To process a payment in the Buy Here Pay Here module, follow these steps:

1. Open the customer's Buy Here Pay Here account.
2. Click the Take Payment button at the top of the page.
   
   
   
   
   
3. In the Payment Window, review the breakdown of amounts due, including principal, interest, fees, and side notes.
4. Select a payment type, such as:
   • Due Today: Processes the current amount due on the account.
   • Next Due Date: Calculates the total amount due for the next scheduled payment, including any principal, interest, or late fees.
   • Principal Only: Allocates the payment directly to the principal balance.
   • Manual Override: Customize how payments are allocated across categories like principal, interest, and fees.
   • Pay-Off: Pays off the total loan balance, including all fees and amounts due.
   • Side Note: Applies the payment to side note agreements for additional charges or repairs.
5. Select a payment method, such as:
   • Credit/Debit Card: Use a registered point-of-sale device to process payments by swiping, inserting, or tapping a card.
   • Hosted Checkout: Enter card details manually in a secure form for remote processing.
   • ACH/Check: Process payments using the customer's bank routing and account numbers.
   • Saved Account: Choose from a list of previously saved payment methods for the customer.
     
     
     
     
6. In the Promise to Pay section of the payment window, select any applicable promises to apply the payment toward. Update the promise status to reflect the payment as Paid As Promised or Paid Partial.
   
   
   
   
7. Add reference notes if needed, then click Save to process the payment.

Credit or Fee Adjustments

To adjust credits or fees:

1. Click the Credit/Fee button at the top of the customer's account page.
2. In the Account Adjustment window, select either Credit or Fee.
3. Enter the amount and choose whether to apply it to the next payment or the end of the loan.
4. Add notes for context, then click Save.

Promise to Pay

To manage a Promise to Pay:

1. Navigate to the Promise to Pay tab in the customer's account.
2. Click Add Promise to Pay to create a new promise.
3. Enter the promise amount, date, and any relevant comments.
4. Save the promise. The status will update automatically as payments are made.
   
   
   
   
5. When processing a payment, the Promise to Pay section in the Payment Window allows you to link the payment to an existing promise. Update the status to Paid As Promised or Paid Partial based on the payment received.
   
   

Managing Saved Accounts

To manage saved payment accounts:

1. Go to Additional Actions and select Manage Saved Accounts.
2. In the Saved Account Payment window, you can add or delete accounts.
3. To save a new account, click Add Debit or Credit Card or Add Check.

Setting Up Auto-Pay

To schedule auto-payments:

1. In the customer's account, go to Additional Actions and select Schedule Payments.
2. Set the amount to collect and the collection schedule, including start and end dates.
3. Click Save to finalize the setup.

Payment History

The Payment History section provides a detailed summary of all payments:

• Review categorized records for on-time and late payments.
• See a breakdown of amounts allocated to principal, interest, and fees.
• Export the payment history as a CSV file or print it for documentation.