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How to Add and Manage Side Notes in Buy Here Pay Here

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Adding a Side Note

To add a Side Note loan in the Buy Here Pay Here module:

  1. Open the customer's account.
  2. Click Additional Actions and select Add Side Note or navigate to the Side Note tab and click Add New Side Note.

    BHPH -  Side Note Button.jpeg

  3. In the Side Note setup window, choose the Side Note Type:
    • Side Loan: Used for general expenses such as repairs.
    • CPI Side Loan: Used for financing Collateral Protection Insurance (CPI).

      BHPH - Side Note - Side Note Type - Side Loan.jpeg

  4. Set the Start Date for the Side Note.
  5. Enter the Note Amount and specify the number of payments.
  6. Select a payment frequency and choose whether to link payments to the regular loan.
  7. Click Add to finalize the Side Note.

    BHPH - Side Note Window.jpeg


Managing Side Notes

The Side Note tab provides a summary of all active Side Notes. To review details:

  1. Navigate to the Side Note tab in the customer’s account.
  2. Review contract dates, remaining balances, payment frequencies, and schedules.

    BHPH - Side Note Tab v2.jpeg

  3. Click the number next to Schedules to view a detailed breakdown.
  4. If necessary, cancel a Side Note by selecting Click to Cancel. Note that cancellations are permanent.

Making Side Note Payments

To apply a payment to a Side Note:

  1. Open the Payment Window for the customer's account.
  2. Review the Side Note Due field.

    BHPH - Side Note - Payment Window v1.jpeg

  3. Click the three-dot icon to expand details of all active Side Notes.

    BHPH - Side Note - Payment Window Side Note Expanded v1.jpeg

  4. Select Side Note as the payment type if making a separate Side Note payment.

    BHPH - Side Note - Payment Window - Payment Type - Side Note v2.jpeg

  5. Enter the payment details and click Save.

Filtering Accounts with Side Notes

To filter accounts with active Side Notes in the BHPH Active Accounts List report:

  1. Open the BHPH Active Accounts List report.

    BHPH - Side Note Report 1.jpeg

  2. Click Filter+ and select Side Note Balance.
  3. Set the filter condition to Greater Than 0 and click Add New Filter.

    BHPH - Side Note Report 2.jpeg

  4. Click Run to generate the filtered report.