Check out the major updates, enhancements, fixes, and new features released in August 2025.

BHPH- CheckMyDriver - Add Comprehensive and Collision Fields 

BHPH- ExportMetro2 file verification  

BHPH- add “Not Recovered” to the collateral status options 

BHPH- Returned ACH Notifications  

BHPH- Need an Add Task button in BHPH collections 

Deal- New Fee Request for State of MN: State Inspection Fee

MOBILE- Ability to view the deposit listing from Customer Detail Page and Vehicle Detail Page 

MOBILE- Show the Deposit Details Screen and make non editable 

MOBILE- (Servicing) Payment Enhancements 

BHPH

BHPH- CheckMyDriver - Add Comprehensive and Collision Fields

This update adds two new fields for insurance—Comprehensive and Collision (Yes/No selectors) --to the Insurance pop-up. This is because there can be instances where the customer does have comp/collision coverage with a zero deductible, or have a deductible less than the dealers min requirement.

In addition, the system will validate deductible values against the minimums set in Dealer Settings. If the dealer has a defined minimum (e,g., $100) and the quote includes coverage with a lower or zero deductible, the system will automatically update the value to meet the minimum during verification. This ensures compliance with dealer insurance requirements and prevents underinsured deals. 

How to Set the Minimum Deductible in Dealer Settings:

1. Go to Settings
2. Click the BHPH tab
3. Under General, select Insurance
4. The Insurance page will open
5. Set the Minimum Comprehensive and Collision Deductible value

Examples of Validation Behavior: 

• With $500 set for Minimum Comp and Collision in Dealer Settings 

Comprehensive and Collision= NO and Amount = $100.00 

Comprehensive and Collision= Yes and Amount = $100.00, before verification:  

After verification:  

BHPH- ExportMetro2 file verification 

This update improves how the system checks whether Metro2 Export is allowed before downloading the file, it ensures that the export only happens if credit reporting is activated for the account. 

If Metro2 Export is enabled, the file will download as usual.

If it’s disabled, the export option will not proceed and a pop up message will appear to let the user know, the Metro2 file export has not been activated.

BHPH- add “Not Recovered” to the collateral status options 

A new collateral status option—“Not Recovered”—has been added to help better track and report on repossession outcomes. This status is now available in the system and reflected across related reports and screens.

• “Not Recovered” is now available as a selectable option in the Collateral Status field.

• This collateral status appears in repo status:
  • Out For Repo
  • Completed Repo
  • Charge off Account
  • Charge-off Recap

• This collateral status appears in reports:
  • Charge-off Overview
  • Charge-off List View

BHPH- Returned ACH Notifications 

Dealers will now be notified when an ACH payment is returned due to a customer dispute. While there may still be a delay between the initial payment success and the bank’s return notification, this update ensures dealers are promptly alerted once the return status is received.

Settings: 

• A new notification type has been added under: Settings > Notifications > All Notifications > Payments
• Users can enable this to receive alerts when a payment is marked as Returned by the processor.
• Works like other notification types, allowing customization of how and where notifications are received.

Notification Bell: 

• A new row will appear in the Notification Bell when a payment is statuses as Returned.
• This functions like other payment-related alerts, making it easy to spot returned ACH payments directly from the bell icon.

BHPH- Need an Add Task button in BHPH collections

A new “Add Task” button has been added to the Collections tab in BHPH, allowing users to create, manage, and track tasks directly from within the collections workflow. This includes support for due dates, task completion, follow-ups, and visibility in reports.

• Create new task
• Cancel task
• Complete task (with and without follow-up)

Reporting:

Tasks are reflected in reports such as:

• Pending Tasks
• All BHPH Tasks
• Past Due Tasks
• My Tasks
• BHPH Follow-ups
• To-Dos widget 

Deal

Deal- New Fee Request for State of MN: State Inspection Fee

Minnesota has added some additional fees on Salvages vehicles, which requires DealerCenter to make some changes to be able to account for the fees.

New fields have been added:

• Salvage Inspection Fee – $35 fee, must be paid before a salvage-inspected vehicle can receive a salvage or prior-salvage certificate of title.
• Certificate of Salvage Title Fee – $35 Certificate of Title fee (replaces TitleFee in RICs, LAW, and Buyers Order).

All necessary documents in Minnesota have been updated to account for the new fees.

Mobile

MOBILE- Ability to view the deposit listing from Customer Detail Page and Vehicle Detail Page

You can now view a list of deposits directly from the Customer Detail Page (CDP) and Vehicle Detail Page (VDP) in the mobile app. The deposit list will provide a quick summary of who took the deposit, The amount received, payment method, created date and when the deposit is good through.

Vehicle Detail Page (VDP)

To view the Deposit list, click on the View/Take Deposit link in the VDP. A deposit list will appear with all deposits taken on the vehicle. 

Customer Detail Page (CDP)

To view the Deposit list, click on the deposit amount in the CDP. A Deposit list will appear with all deposits taken on the vehicle.

MOBILE- Show the Deposit Details Screen and make non editable

The details of a deposit can be viewed from the Customer Detail Page (CDP) or the Vehicle Detail Page (VDP). Once the detail of the deposit appears, the deposit details are not editable.

Vehicle Detail Page (VDP)

Click on the View/Take Deposit link on the VDP. A Deposit list will appear with all deposits taken on the vehicle. Clicking on a deposit in the list will expand the view and display the details of the deposit.

Customer Detail Page (CDP)

Click on the deposit amount in the CDP. A Deposit list will appear with all deposits taken on the vehicle. Clicking on a deposit in the list will expand the view and display the details of the deposit.

MOBILE-1215426- (Servicing) Payment Enhancements

 This update makes the payment screen in servicing more informative and easier to use. It adds new print options, improves how estimates and invoices are displayed, and fixes a few bugs to make the experience smoother. 

• You can now print: Walk-around inspection, Technician Inspection, Post Inspection
  • These are available in the Print Options section of the work order and payment screens
• When you tape on Total Estimate or Total Invoice, you’ll now see a detailed breakdown of how those totals were calculated
  • You can toggle between Estimate and Invoice views
  • See all jobs and any extra charges like tax, EPA, or shop supplies
  • The old Job Cost tab has been removed and replaced with this cleaner view
  • If there’s a processing fee, you’ll see Total Payments Due instead of just the invoice amount