Service Bay & Recon – Mobile App Metrics

Overview

We've developed a mobile-friendly dashboard to help dealerships more effectively manage their vehicle reconditioning processes using key performance indicators (KPIs). Each metric displayed on the dashboard is interactive and can be tapped for deeper insights.

Within the Performance tab, dealers can view technician-level insights, including current workload, task distribution, and productivity—all presented in an easy-to-understand graphical format.

Dashboard Tabs at a Glance

Feature Screenshots

Below are sample screenshots from this feature. Tap any metric on the dashboard to drill into deeper detail.

The Summary section provides a quick snapshot of key recon metrics at the dealership level, including average days in recon and needs-attention alerts.

This view shows the average number of days vehicles spend in the recon process. Use the interactive chart to identify trends and spot bottlenecks in your workflow.

Tap the filter icon to refine the Average Days In Recon view by workflow stage, date range, or other criteria to get more targeted insights.

The Expense tab breaks down reconditioning costs across your inventory. Monitor spending trends and identify areas where costs can be reduced.

The Performance tab delivers technician-level analytics including efficiency over time, technician performance comparisons, and workload distribution graphs.

Tips for Using the Dashboard

• Tap any KPI card to drill into detailed data for that metric.
• Use the tab bar at the top to switch between Workflow, Expense, and Performance views.
• Apply filters in the Average Days In Recon section to narrow results by workflow or date.
• Check the Performance tab regularly to monitor technician productivity and balance workloads.
• Metrics flagged under Needs Attention indicate vehicles or tasks that require immediate follow-up.