Release Notes - March 2022

Release Notes - March 2022

Check out the major updates, enhancements, fixes and new features released in March 2022.

 

BHPH

Recently added permission "Can Refund/Reverse Payments" for Edit payment button

Customization of BHPH Receipt

Prompt to Print Payment Receipt

Deal

Post-Sale Process

Remote eContracting Expansion - ALL Remaining States ( WFS and WFI )

Add Buy Rate and Participation to Desking

Golf - State Expansion

CPS Expansion to VA

Lentegrity - MN & KY State Expansion

Printing credit app form received from DWS

DC Faster Funding Stipulation

Inventory

Add Craigslist Validation Rules at the time of purchase of credit

 

BHPH

Recently added permission "Can Refund/Reverse Payments" for Edit payment button

 

New ”Can Refund/Reverse/NSF/Edit Payments” permission has been added under “Administration”.  The main purpose is to be able to control who can manage or edit payments.

 

Customization of BHPH Receipt

Many of our dealers want greater control over the default BHPH receipt – some want the pay-off, some don’t, some want the account balance, some want the principal balance, etc. We add a new section to the BHPH Printing Options that will allow the user to control the information that is displayed on the BHPH payment receipt. This new section has been added in Settings>BHPH>Printing Options below the Direct Printing settings, under Receipt Settings.

 

Prompt to Print Payment Receipt

Currently, after a BHPH payment is made, a payment is applied, and a record is created of the payment.  The dealer will need to click on “Receipt” to initiate the printing of a receipt.

 

The dealers have an option to “Ask to Print Receipt After Payment”. once a payment is applied the payment screen will have a print button option on the bottom right of the screen, or they can close the screen if they don’t want to print a receipt after the payment is made. The dealers can access these settings under Settings>BHPH>Printing Options below the Direct Printing settings under Receipt Settings.

 

DEAL

Post-Sale Process

We’ve added a Post Sale tab in DealerCenter, this will help dealers better manage the pieces of the deal that need to be address after the sale – e.g., title perfection, aftermarket remittance, and trade payoffs. The Post Sale tab will be enabled when a deal is marked Sold – Contract in Transit or Sold – Funded status.

 

Remote eContracting Expansion - ALL Remaining States ( WFS and WFI )

Westlake and Western Funding are expanding Remote eContracting to the remaining states as of 2/15.

 

Remote eContract Expansion Request for All Remaining States:
WFS	WFI
CO	CO
CA	CA
FL	FL
TX	TX
HI	HI
VA	VA
GA	GA
NY	NY
NC	NC
IN	IN
KS	KS
KY	KY
MA	MA
MD	MD
MT	MT
MN	MN
MO	MO
NV	NV
OH	OH
OK	OK
OR	OR
	PA
TN	TN
UT	UT
WA	WA
AK	AK
AL	AL
AR	AR
DC	DC
IA	IA
ID	ID
LA	LA
ME	ME
MS	MS
ND	ND
NE	NE
NH	NH
RI	RI
SC	SC
SD	SD
VT	VT
WI	WI
WV	WV
WY	WY

 

Already deployed:

 

Remote eContract is Live in the following states:
WFS	WFI
AZ	AZ
CT	CT
DE	DE
IL	IL
MI	MI
NJ	NJ
NM	NM
PA	VT
VT

 

Add Buy Rate and Participation to Desking

When desking a deal, dealers can add a buy rate and participation rate. By selecting the payment amount, DealerCenter will calculate the interest spread based on the Down payment, Term and Participation applied.

 

Golf - State Expansion

Golf state coverage:

Started on 11/6/2021

• California

Expanded on 1/4/2022

• South Carolina
• Georgia

Expanded on 2/2/2022

• Texas
• Ohio
• Colorado
• Washington
• North Carolina
• Nevada
• Utah
• Florida

Expanded on 3/1/2022

• Arizona
• Pennsylvania
• Oklahoma
• Alabama
• Idaho
• Indiana
• Kansas
• Michigan
• Minnesota
• Mississippi
• New England
• Wisconsin
• West Virginia
• Missouri

 

CPS Expansion to VA

CPS is expanding to Virginia. Eligibility: 2 Years in business, 30+ cars in inventory on dealer’s website, Paved lot.

 

Current States:

• Ohio
• Texas
• North Carolina
• Minnesota
• Pennsylvania
• Florida
• Indiana
• California
• Colorado
• Kansas
• Arizona

 

Lentegrity - MN & KY State Expansion

Lentegrity is expanding to Minnesota and Kentucky.

 

Current States:

• Arizona
• California
• Colorado
• Florida
• Georgia
• Maryland
• North Carolina
• Nevada
• Texas
• Tennessee
• Utah
• Virginia
• Pennsylvania
• Maine
• Kentucky
• New Jersey
• New Hampshire
• Massachusetts
• Illinois
• Indiana
• Ohio
• Michigan
• Vermont

 

Printing credit app form received from DWS

 

The DWS team recently deployed a feature where users can save and print a newer version of the credit app form (better formatting and more fields) on the customer when credit apps are submitted online from the Dealer’s DealerCenter Website

Under the print button in the Credit App tab will show when the latest Credit App was received. When the user presses this button and if a credit app was received online from the customer from the DealerCenter Website, a pop-up with the following message will appear.

“A credit app was last received from the customer on xxx Date and xxx Time. Press 'Print Credit App Received' to print this form as is. Press 'Print New Credit App' to print a new form with current customer details.”

 

If the dealer chooses to print the credit app as is, the credit app will have a date, time and IP stamped along with the applicant who submitted the application.

 

 

If there is no credit app submitted online, the Bankers Credit Application form from the print library will continue to work the way it does today, no changes there.

 

DC Faster Funding Stipulation

Phase 1: Updated View Stips section & enhanced Funding Tab interface

 

Faster Funding Initiative Video

 

Dealer and Customer View Stipulations updates.

Once the dealer has accepted the deal, a new “View Stip” button in the Deal Contract Tab of the deal has been placed. Clicking on “View Stips” will take the user to the bottom of the deal screen to show the required stips for the dealer and customer.

 

WFS/WFI Funding Tab:

We display the same stipulations as in the Deal Contract screen. The Stip Type is categorized by Buyer, Co-Buyer and/or Dealer. The Upload Stips button in the Funding Tab will work the same way previously mentioned above.

Pre-eContracting:

We display the same Customer and Dealer stips listed on the Deal Contract screen.

We have enhanced the WFS/WFI Funding Tab layout:

Removed Notification section, moved Lender Comments higher on the page, Buyer/Co-Buyer and Dealer stips are listed in bullet point format. We have also added the ability to sort by Date and Status.

 

Current:

 

After Deployment:

 

Below are the different interfaces based on pre-eContract/non-eContract/post-eContract.

Remote eContract signer signing status is in progress, we display the eContracting pizza tracker only.

eContracted deal booked, we show the UW pizza tracker, if the dealer clicks the eContracting circle we display the eContract pizza tracker.

We added a Return to Dealer Tooltip


If the deal was booked non-eContract, we show the eContracting circle grey and only display UW pizza tracker.  


Remote eContract signer signing status is in progress, we show eContracting pizza tracker only.

 

Accept approval only

 

Enterprise Funding Tab UI: The same changes were applied for Enterprise dealers

We have updated the Deal Contract screen and Lender Offers Tab.

After deal submission: the “View Stips” button will navigate the dealer to the bottom of the screen.

 

If dealer has Accepted approval only

 

Since Enterprise dealers already have the DriveInformed integration, there will be minor updates to the Funding Tab. We have removed the missing information, required documents and uploaded documents tabs and have listed all stips in bullet point format. Dealers will still see DriveInformed responses within respective Proof of Income bullet points.

 

Add Acknowledges from BP on “Dealer Acknowledge” popup and save in DB

Dealer Acknowledgement: During eContract ceremony, we have added new acknowledgments that need to be selected to continue.

New Acknowledgement section added to all dealers Buy Program approvals created in Dealer Center and Underwriting.

1. Driver of the vehicle is on the contract and has a valid license.
2. Vehicle must be delivered to the person listed on the contract by the contract date.
3. Sales price is capped to lower of negotiated or advertised price.
4. No credit found: Approval may be subject to revision if customer’s credit history is located.

Screenshot of Print Acknowledgements:

Update stips on "Final Step of eContracting" Popup

After eContracting is completed, we display an updated “Final Step” pop-up window.

Here, we optimized the Dealer and Customer Stipulation lists for WFS/WFI. We removed stipulations that are classified as “acknowledgments” and moved them to the eContracting ceremony (as shown above).

For the Document Upload section below the statuses listed (Pending, Received, Missing, Verified etc.) are statuses directly from WFS/WFI Underwriting.

 

Request Stips Button

New Request Stips button was added to the top right of the "Final Step of eContracting" Popup. The dealer can easily request pending stipulations from the customer via email or SMS.

 

The dealer can select Stip Type needed and if the stipulation is needed from the Buyer and/or Co-Buyer.

The dealer will have two options: Save and Send Email or Save and Send SMS.

 

By clicking Save and Send SMS, we display the pop-up window below and the dealer can proceed with Sending an SMS directly to the customer.

 

Below is a sample text message that is sent to the customer from Dealer Center.

Inventory

Add Craigslist Validation Rules at the time of purchase of credit

 

There will be new validation rules that will be applied when any new dealers are purchasing craigslist ads. Existing dealers’ limits are set based on their current usage.

Limits:

• Max Credits Purchased in a Day: 100
• Max Credits Purchased in a Month: 500
• Max Credits Purchased in a Market: 5

If the dealer reaches these limits when purchasing craigslist ads, the dealer will receive a message "You have reached maximum limit of purchasing craigslist credits. Please reach Dealer Center Support for assistance".

Support will have access to the screen Support Reps with “Tech Support “permissions will have access to control and adjust limits.

For dealers who are purchasing ads higher than the default limits, there is a process to take a deposit using a credit card ( only )