What is RouteOne Integration?

This integration allows for the simple, expedited exchange of application and decision information between DealerCenter and multiple finance sources.  

• Quickly and easily exchange application and decision information between DealerCenter and your finance sources
• Enter customer data only once - single-click submit credit applications to multiple finance sources and receive their credit decisions without leaving DealerCenter.
• Approve finance offers in DealerCenter

Also see: Submitting a Deal to RouteOne Lenders 

How Do I Setup RouteOne?

Step 1: Sign-up in DealerCenter

To activate the RouteOne/DealerCenter integration, the dealer user will click on the Sign Up link within the RouteOne section of the Lender Integration widget on the DealerCenter homepage.

Clicking the Sign Up link will throw a confirmation message to the user

An email will be sent to the RouteOne onboarding team, who will either verify the dealer’s existing RouteOne account or create a new account for the dealer. Dealers for whom a new RouteOne account is being created will receive an email from RouteOne with their account ID and login instructions for the RouteOne platform.

Step 2: RouteOne ID Activation

Activation with RouteOne typically takes between 24-48 hours from the time of request submission. Once this is completed, you will be assigned a unique RouteOne ID. This RouteOne ID can be found on the Dealer Options page

Access this page by selecting Settings on the Homepage, then choose the Dealer option:

Your RouteOne ID is shown here once activation is complete.

Step 3: Call your Lenders!

Now that you've been activated with RouteOne and you have your RouteOne ID, you can contact your lenders.

Each lender may have a slightly different process for enabling your RouteOne access with them. When working with your lenders, keep the following in mind:

• You may want to confirm with your lender that they are RouteOne lender. 
• Lenders might have a particular department or team that is responsible for enabling RouteOne connection.
• Some lenders will be able to enable your RouteOne access instantly while others may require more time (1-3 business days).
• Follow-up with lenders, and remember we're here to help. Talk to you DealerCenter rep today!