DC Chat and Integrated Messaging Center
We're here to help! For additional support on this topic or for more information on how to get started reach out to our Support Team at support@dealercenter.com or call us at 888-669-2669.
IN THIS VIDEO:
With DC Chat you and any sales staff can respond to - and easily manage - chats from sources like your dealer website, Facebook and OfferUp - plus text messages and emails! And all in one place!
Many customers today prefer the convenience and flexibility of texting or messaging a business – and DealerCenter’s Integrated Messaging Center and Chat Manager makes chat messaging a seamlessness experience for both you and your customer.
IN THIS ARTICLE:
How does it work?
DC chat is accessible from both the DealerCenter mobile app on your smartphone and in DealerCenter on your desktop.
From DealerCenter on your desktop select the chat icon from the top of the homepage to open the message center.
Notice from this one page you can access chats initiated from your dealer website as well as incoming chats from your Facebook business page. SMS text messages and email inboxes are also available here, but we’ll be focusing specifically on the chat features in the video above.
DC chat is accessible from both the DealerCenter mobile app on your smartphone and in DealerCenter on your desktop.
OfferUp Chat
It's easy to chat with your OfferUp shoppers in DealerCenter Chat.
- A shopper on OfferUp starts a chat:
- You'll instantly get notified of an new chat and you can respond from the Chat Manager in DealerCenter:
Check out the video at the top of the page for a detailed look at how to use chat.
Additional Resources and Documents
- Learn more about OfferUp
- Did you know you can do video calls with DC Chat?